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What It Means to Be an Onity Customer: Support That Goes Beyond Your Loan
At Onity, we're committed to supporting you throughout the life of your loan and beyond. That means more than helping you manage your mortgage. It means providing access to savings opportunities, homebuying benefits, home equity solutions, and tools designed to help you make informed decisions throughout your homeownership journey.
Because being an Onity customer is about more than having your mortgage serviced. It's about having a partner who can help you navigate what's next.
The Benefits of Being an Onity Customer
Homeownership is a journey, and your mortgage should continue creating value along the way. Through Onity, you have access to exclusive mortgage, refinancing, and homebuying benefits, including:
- Rate Break: A 1% lower interest rate during your first year on eligible purchase and refinance loans.¹
- Rate Redo: Reduced refinancing costs if rates improve after closing.²
- Loyalty Lock-In: We'll meet or beat any offer on a new loan, or we'll pay your mortgage for one month.³
- Agent CashBack Rewards: Receive as much as $8,000 cash back when you work with a participating top-rated local real estate agent.⁴
Let's take a closer look at the benefits available to you as an Onity customer.
Rate Break: Savings From Day One
Many mortgage benefits focus on future opportunities. Rate Break helps eligible borrowers save immediately by reducing their interest rate by 1% during the first year of their loan.¹
Whether you're purchasing a home or refinancing an existing mortgage, Rate Break can help lower your monthly payments when it matters most.
See how much you could save with Rate Break.
Rate Redo: Another Opportunity to Save
If rates improve after you close, Rate Redo can help make refinancing more affordable.
When you purchase or refinance with Onity, Rate Redo helps protect against missing potential savings opportunities. If rates fall later and you decide to refinance, your lender fees are on us. ²
That means you can take advantage of lower rates without worrying as much about the cost of refinancing.Check today’s rates.
Loyalty Lock-In: Your Best Offer, Backed by a Promise
When you're ready for your next loan, Loyalty Lock-In helps ensure you're getting a competitive offer.
We'll meet or beat any offer on a new loan, or we'll pay your mortgage for one month.³
It's one more way we help reward customers who choose Onity again for their mortgage needs.Explore your options and see how your loyalty can pay off.
Homebuying Benefits Designed to Help You Move Forward
Same-Day Pre-Approval
Know what you can afford before you start shopping. Same-day Pre-Approval helps you understand your budget and purchasing power, so you can search for a home with a clearer plan.⁵
Start your pre-approval.
Lock & Shop
Found the right rate but not the right home yet? Lock & Shop lets eligible borrowers secure a rate for up to 90 days while continuing their home search.⁶
Secure your rate while you shop.
Close On-Time Guarantee
Closing delays can be costly and stressful. That's why we're committed to getting you to closing on time. If we don't, we'll give you $1,500.⁷
Learn more about our Close On-Time Guarantee.
Agent CashBack
Get as much as $8,000 cash back when you work with a participating top-rated local real estate agent.⁴
Whether you're buying, selling, or both, Agent CashBack can help put money back in your pocket.
Estimate your cash back reward.
Put Your Home Equity to Work
As you build equity in your home, it may create opportunities to support future financial goals.
Whether you're looking to consolidate debt, fund home improvements, cover a major expense, or explore your available options, Onity can help.
Depending on your needs, that could include:
- Refinance options
- Home equity loans
- Home equity lines of credit
- Cash-out refinance solutions
Stay Informed with Rate Alerts
Mortgage rates and savings opportunities can change over time. Rate Alerts can help you stay informed when it may be worth taking another look at your options.
Quick sign-up and timely notifications make it easier to monitor the market without having to check rates yourself.
A Mortgage Relationship That Works for You Today and Tomorrow
Being an Onity customer means more than having a mortgage.
It means having access to resources, tools, and benefits designed to support you through every stage of owning a home.
From Rate Break and Rate Redo, to Agent CashBack, homebuying support, home equity solutions, and Rate Alerts, Onity is here to help you when you're ready to take the next step.
Explore your options or contact us today.
Frequently Asked Questions About Homebuying
The amount you need depends on your loan type, down payment, closing costs, and moving expenses. In addition to your down payment, it's a good idea to have savings available for unexpected homeownership costs.
Yes. A mortgage pre-approval helps you understand your budget, focus your home search, and show sellers that you're a serious buyer.
Consider factors such as school quality, commute times, local amenities, property values, and future development plans. These factors can affect both your lifestyle and your home's long-term value.
A home inspection can help identify potential issues with the property before closing. Understanding a home's condition may help you avoid unexpected repair costs after you move in.
While not required, a real estate agent can provide market expertise, help negotiate offers, coordinate the transaction process, and guide you through each step of the home purchase.
1. The 1% Rate Break or 1/0 Lender-Paid Temporary Buydown is applicable to new home purchase mortgage loans and conventional rate/term refinance loans. This lender-funded buydown reduces the borrower’s effective interest rate and effective monthly payment for a one year period of time by establishing a custodial escrow account, which will be funded by the lender, and funds will be dispersed from the escrow account to cover the difference in interest during the one year buydown period which subsidizes the monthly payment amount. Not available on cash-out refinances, home equity products, or VA and FHA refinance transactions. Not available on manufactured homes. This is a fixed-rate mortgage product; while the payment amount changes after the first year when the subsidy ends, the underlying interest rate remains fixed as stated in the promissory note. 2. Rate Redo is available to customers who close a first lien purchase or refinance loan with Onity Mortgage with a completed application date before March 31, 2027. Onity Mortgage will provide a lender credit of up to $1,800.00 (either as a general lender credit or toward specific closing costs, reflected on the final Closing Disclosure) on a refinance of the loan with an application date within 12 months of the initial loan’s funding date. The subsequent refinance must be on the same property as the initial loan. Lender credit is limited to the amount of origination fees charged and does not include discount points. One Rate Redo per property. Lender credit not to be combined with any other offers. The actual credit amount may be less than $1,800.00 based on the amount of the originations fee. Rate Redo not available on Texas cash-out refinances, FHA Streamline loans, or second liens. Additional seasoning requirements may apply. Refinance subject to borrower and property qualifications and credit approval. Not all applicants will qualify. Refinanced loan must meet agency and investor guidelines. Limited to the initial refinance of one qualifying loan. Other conditions and restrictions apply. Offer subject to change at any time. 3. Onity Loyalty Lock-In Details: The Onity Loyalty Lock-In program is designed to provide you with the most competitive mortgage offer. This applies to first lien forward mortgage products for purchase and refinance (all government and fixed-rate conforming conventional loans). To qualify, you must provide Onity Mortgage with a locked Loan Estimate (LE) from a competitor, dated within two (2) business days of your new mortgage loan application with us. Excludes offers from the builder’s preferred lender and Credit Unions. The competitor's offer must be for the same product type and loan terms. We will match or beat the competitor's offer by $500 total in cost, though the decision to match or beat remains at our discretion. This offer does not apply to loans already in process, and you can only utilize one comparison per loan application. By locking a Onity Mortgage loan, you confirm our offer was superior. If we cannot meet or beat the competitor's offer, to receive the payout, you must fund with that competitor, and you must provide a final Closing Disclosure as evidence. We will send you a gift card for your first principal and interest payment, up to $2,000. 4. As much as $8,000 cashback based on customer using an agent referred by Expert Edge Settlement Services Inc. to sell a $800,000 property and purchase a $800,000 property and receiving a rebate of $4,000 for each transaction. Rebate offered by independent referral brokerage after closing the sale of a property. Rebate amount depends on property sale price so individual results will vary. Not available in all states. See full terms and conditions. Full Agent CashBack Terms and Conditions: To obtain the Agent CashBack rebate , customers must list and sell or buy a property using a real estate agent referred by Expert Edge Settlement Services, Inc. (“Expert Edge”). Rebate issued by independent referral brokerage after closing the sale of a property. Rebate is .5% of the sale price. Ask referral brokerage for details. Rebate not available in: AK, IA, OR, MS and OK. In KS and TN consumers will be issued gift card. Rebate not available in certain transactions with restricted agent commissions. Short sales and employer-sponsored relocations excluded. The referred agent can identify transactions where the rebate is not available. Customers have the right to negotiate their individual listing agreement. Additional restrictions/conditions may apply. Offer subject to change or cancellation without notice. Real estate brokerage services are provided by Expert Edge Settlement Services, Inc. an Onity Mortgage affiliate. Onity Mortgage does not provide real estate brokerage services is not responsible for the payment of rebate or the services provided by the referral brokerages. All real estate services are offered through third-party brokerages, which are not affiliated with Onity Group, Inc. All agents have been independently vetted to meet performance expectations required to participate in the network. You are not required to use a real estate agent referred from Expert Edge as a condition of receiving a loan from Onity Mortgage, and you are not required to obtain a loan from Onity Mortgage to use an agent referred by Expert Edge. This is an advertisement and not a solicitation for agent representation if your property is currently listed with an agent. Expert Edge Settlement Services Inc., 1661 Worthington Road, Suite 100, West Palm Beach, FL 33409, Licensed California Broker, license # 02445734; Principal Broker Luis Nicholas Martinez. Referrals to Expert Edge may provide a financial benefit to Onity Group. Clever Real Estate, 4625 Lindell Blvd, 2nd FL, St Louis, MO 63108. Licensed Texas Broker. Broker license #9010415; Jason Mitchell Real Estate LLC, 1000 Texan Trail, Suite 150, Grapevine, TX 76051. Licensed Texas Broker, Broker license # 728806. 5. For same-day Pre-Approval, you must connect with a loan officer and provide all required information for review before 1 pm EST. 6. Lock and Shop option is only available for borrowers who have been Pre-Approved with Onity Mortgage for a new purchase loan, and who have not provided a property address yet. Valid for standard, Conventional and Government Fixed-Rate products only, not applicable for Jumbo loans. Lock and Shop option not available for properties located in OR, MA. Upon expiration of the initial lock period, an extension will be available at the cost of the borrower. Upon expiration of the extension period, if the loan has not yet closed, the lock will be invalid and will require a new lock. 7. The Onity Purchase Close-on-Time Guarantee is our assurance that you will get to closing on time. If your closing date is missed, you will receive a $1500 credit toward closing costs when the loan closes. To be eligible for the Onity Mortgage Close-on-Time Guarantee, the contract closing date must be at least 25 calendar days after we receive a completed mortgage application, supporting documents, and a fully executed purchase agreement. It is required that you create an account and submit all documentation through Onity’s digital loan portal and that all requested items are returned within 24 hours. Eligibility may be impacted by changes in dates or loan terms, changes to credit, income or employment, or failure to meet any contractual requirements from the buyer/seller. The loan must be a Onity approved purchase loan product and meet investor guidelines. This offer is not eligible in states where Onity is not currently licensed. If we do not close on time and all requirements of the guarantee listed above have been met, you will receive lender credits totaling $1500. Onity Mortgage Corporation f/k/a PHH Mortgage Corporation, 2000 Midlantic Drive Suite 410-A, Mount Laurel, NJ 08054. NMLS ID #2726 (www.nmlsconsumeraccess.org); 800-446-0964. Alaska Mortgage Broker/Lender License #AK2726; Arizona Mortgage Banker License #BK-0903164; California Residential Mortgage Lending Act #4130046; Colorado Mortgage Company Registration-Onity Mortgage Corporation f/k/a PHH Mortgage Corporation as Responsible Party; Licensed by the Delaware State Bank Commissioner – Delaware Lender License #2784; Georgia Mortgage Lender License #6266; Illinois Residential Mortgage License #MB.0000443; Kansas Mortgage Company License #MC.0025359; Massachusetts Mortgage Lender License #ML2726; Minnesota – This is not an offer to enter an interest rate lock-in agreement; Minnesota Residential Mortgage Originator License # MN-MO-20189677; Mississippi Mortgage Lender License #2726; Montana Mortgage Lender License #2726; Nevada Financial Institutions Division Collection Agency License #CAD11549, Compliance Manager Certificate #CM12698, Compliance Manager NMLS registry number 2429458; Compliance Manager Certificate #CM12795, Compliance Manager NMLS registry number 2429755; New Hampshire Mortgage Banker License #2726MB; New Jersey Residential Mortgage Lender License #8300743; New York Mortgage Banker License # LMBC 110577; Ohio Residential Mortgage Lending Act Certificate of Registration #RM.804016.000; Oregon Mortgage Lending #ML-355; Rhode Island Lender #88000167LL. Equal Housing Lender.
